Do you need
emergency help
NOW?
We specialize
in 'Disaster
Recover'.
Let us help
you get your
RaQ working the
way you want
it to...
Cost - £40 per
hour
Additional
Information
For all
Emergency
Support, we will
schedule your
request as a
PRIORITY - the
first available
time slot we have and
always within 24
hours from
confirmation of
your request for
help. Although we do not
guarantee 24/7
support to our
clients, you will
find that we are
available online
for almost 18
hours every day.
We receive an
immediate SMS
alert to all
Emergency
Support
requests.
Our Emergency
Support rates are
£40 per hour
[£75 for 2
hours] -
up to a maximum
fee of £200 per
server incident.
For all Emergency
Support, there is
a non-refundable
minimum fee of
£75. The minimum
fee must be paid
in advance.
Once we start an
Emergency Support
request, you can
use our
telephone no.
+44(0)845
226 3112 to
talk to our
technical
support staffto
confirm details
of your support
request.
You can also
make use of Live
Support or SMS to
contact us.
The work
on your server will be
completed as soon
as possible. For
additional
information,
please read our
terms and conditions
.
